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We have published books of the following authors: John Tschohl "Loyal for Life" "e-Service: Speed, Technology and Price Built around Service" "Achieving Excellence Through Customer Service" "Ca$hing In" "The Customer is Boss" Roy Chitwood "World Class Selling" Anthony R. Montebello "Work Teams That Work" Nido R. Qubein "Achieving Peak Performance" H. James Harrington/Thomas McNellis "The E-Business Project Manager" |
