Author: John Tschohl
ISBN: 0-9636286-2-5
Price: $19.95 US

Over ninety percent of today's jobs are service oriented. From frontline employees to company presidents, almost everyone deals with customers. This first-of-its-kind book for service providers is packed with valuable information in a clear-cut, hands-on format. Cashing In teaches service providers how to believe in themselves, visualize success, capatalize on opportunities for promotion, become enthusiastic members of any team, establish well-defined objectives to achieve gratifying goals, and create strategies for accomplishment and recognition.

This book is available in the following countries in different languages:

United States (English) Best Sellers Publishing 9201 East Bloomington Freeway Minneapolis, MN 55420 USA Phone: 952-888-7672 Fax: 952-884-8901 E-mail: Ainsley@bestsellerspublishing.com Web page: www.bestsellerspublishing.com	Brazil & Portugal (Portugese) Makron Books de Brazil Editora Rua Tabapua 1348 Cep 04533-044 CP 20689, Sao Paulo BRAZIL Phone: 55-11-829-1518 Fax: 55-11-829-4970 E-mail: makron@books.com.br Web page: www.makron.com.br
Worldwide (Spanish) Ediciones Castillo Priv. Fco. L. Rocha N3 Monterrey, 64630 MEXICO Phone: 52-83-332-498 Fax: 52-83-332-804 E-mail: sales@edicionescastillo.com Web page: www.edicionescastillo.com	Thailand, Mauritus, Brunei & Indonesia (English) SS. Mubaruk & Brothers Pte Ltd 37 Kallagng Pudding Road # 02-08 Tong Lee Building ( Bik B ) Sinapore, 3493155/6 SINGAPORE Phone: 65-743-4644 Fax: 65-743-4677 E-mail: yaseen@pacific.net.sg
Greece (Greek) Compupress/European Enterprises 44 Syngrou Ave, Athens 11742 GREECE Phone: 301-9238-672 Fax: 301-9245-910 E-mail: cpress@compulink.gr Web page: www.compulink.gr/compupress	Estonia (Estonian) M-Consulting Ltd Marko Taamsaar PO Box 287 EE 0090, Tallin Phone: 372-2-51-1713 E-mail: taavi@koolibri.ee Web page: www.koolibri.ee
Malaysia (English) Advantage Quest 33 Jalan SS 26/6 Taman Mayang Jaya 47301 Petaling Jaya Selangor D.E MALAYSIA Phone: 603-703-8096 Fax: 603-704-8340 E-mail: adquest@tm.net.my Web page: www.advanquest.com