Achieving Excellence Through Customer Service
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By John Tschohl |
| Revised, Third Edition |
| $14.95 U.S. |
| $20.95 Canada |
| ISBN 0-9636268-4-1 |
| More Information |
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e-Service
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By John Tschohl |
| Speed, Technology And Price Built Around Service |
| $24.95 U.S. |
| $24.95 Canada |
| ISBN 0-9636268-6-8 |
| More Information |
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Loyal For Life
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By John Tschohl |
| How to take customers from Hell to Heaven in 60 seconds or less |
| $14.95 U.S. |
| $20.95 Canada |
| ISBN 0963626884 |
| More Information |
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Cashing In
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By John Tschohl |
| Make More Money, Get a Promotion, Love Your Job |
| $14.95 U.S. |
| $20.95 Canada |
| ISBN 0-9636268-2-5 |
| More Information |
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The Customer is Boss
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By John Tschohl |
| A Practical Guide For Getting What You Paid For and More |
| $19.95 U.S. |
| $27.50 Canada |
| ISBN 0-9636268-0-9 |
| More Information |
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World Class Selling
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By Roy Chitwood |
The Science of Selling
The Complete Selling Process |
| $24.95 U.S. |
| $33.95 Canada |
| ISBN 0-9636268-3-3 |
| More Information |
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Achieving Peak Performance
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By Nido R. Qubein |
| A Step by Step System to Grow a Well Trained, Educated and Motivated Team for the 21st Century |
| $22.95 U.S. |
| $29.95 Canada |
| ISBN 0-9636268-5-X |
| More Information |
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Work Teams that Work
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By Anthony R. Montebello, Ph.D. |
| Skills For Managing Across the Organization |
| $24.95 U.S. |
| $33.95 Canada |
| ISBN 0-9636268-1-7 |
| More Information |
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Coaching For Teamwork
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Visions
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By Ty Boyd |
| From the Leaders of Today to the Leaders of Tomorrow |
| More Information |
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Selling with Integrity
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By Sharon Drew Morgen |
| Reinventing Sales through Collaboration, Respect, and Serving
| | $12.95 US |
| $18.99 Canada |
| ISBN 0-425-17156-6 |
| More Information |
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The E-Business Project Manager
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By H. James Harrington |
| and Thomas Mc Nellis |
| The Essential Handbook for Success in the New Age of E-business |
| More Information |
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